Vianet Communication Ltd. Vacancy for Front Desk Executive

Skills and Knowledge:

• Excellent communication skills both in Nepali and English

• Pleasing personality

• Excellent customer relationship skills

• Good knowledge of MS-Excel and MS- Word

Job Duties & Responsibilities:

• Deal with walk-in-customers and handle their queries in courteous manner

• Provide information and explain about the service product to the customer

• Handle the payment and receipt entry

• Maintain proper record of payment received

• Handle incoming calls and transferring it to respective department

• Liaise with all the departments in the office to solve the customer query

• Greet all the customers with a smile and guide them properly

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